Policies
Our staff are dedicated professionals. We pledge to maintain our reputation for excellence
"Right To Know" Policy
We care about you and we guarantee your "Right to Know" the products to use at home.
Prices vary with longer hair length, density and excessive root growth.
We guarantee chemical services when professional products we recommend are used for home maintenance.
We guarantee all services we perform.
We are pleased to address concerns one week from date of service.
Cancellation
Your time and our time is valuable. Please extend 24 hour notice when canceling an appointment. If your appointment is not cancelled within 24 hours you will be subject to pay 100% of the reserved service(s).
Policies
We respectfully request that you arrive several minutes prior to your appointment.
Late arrivals cannot be guaranteed appointments.
All gift cards, services and purchases are non-refundable, a credit can be issued.
Non-refundable pre-payment of 100% is required for packages, bridal parties and multiple services.
Prices are subject to change without notice.
Returned Checks
There is a $30.00 bank fee for returned checks.
Payment
We accept VISA, MasterCard, American Express, and cash.
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First time hair color clients receive 20% of their hair color service. Mention it at check out. |
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